Your privacy is critically important to us at Quilartemir. This policy describes what data we collect, how it is used, and your rights under South African law.

Data We Collect

We collect personal and non-personal information required to deliver digital services efficiently.

• Personal identifiers such as name, email address, phone number, and company details when submitting inquiries.
• Technical data like IP address, browser type, operating system, and device identifiers through analytics tools.
• Information about usage patterns and service requests to help improve and tailor offerings.
• Any communication records from correspondence with our team, including emails and contact forms.

How We Use Collected Data

Data is processed for legitimate business purposes and to improve client experience.

• To communicate with you regarding your requests, questions, or projects.
• Providing, maintaining, and improving our services, website, and technology solutions.
• Ensuring compliance with legal requirements in South Africa and globally.
• Analyzing site usage for improved security, functionality, and user experience.

Legal Basis for Processing

We only process your data when the law allows, based on necessity or your consent.

Processing relies on contract performance, legal compliance, and consent where communication is not essential for delivery of services.

Data Sharing

Your data is never sold and is only shared as detailed below.

• With trusted service providers (e.g. hosting, analytics) bound by strict contracts and security measures.
• As required by law, court order, or governmental regulation.
• In corporate transactions, such as mergers or asset sales, with adequate protections enacted.

Data Security

Security of your information is integral to our platform. We implement administrative, technical, and physical safeguards to minimize risk, including encryption where appropriate. Staff are trained regularly, and reviews are conducted to maintain compliance.

Your Rights

You have clear legal rights over your personal data processed by Quilartemir.

• Request access, correction, or deletion of your personal data.
• Object to processing or request restrictions where applicable.
• Withdraw consent for non-essential communication at any time.
• Lodge a complaint with your data protection authority in South Africa.

Cookies and Tracking

Cookies and analytics tools are used to enhance site performance and experience. Read more in our Cookie Policy.

View Cookie Policy View Cookie Policy

Get in Touch

For privacy questions or data requests, please use the contact details below. Our Privacy Officer will respond promptly.

Policy Updates and Changes

This policy is reviewed annually or as laws change. Visit this page for current details at any time.